Support
Help & Resources
Find answers to common questions about using AlexJobs.ai
👤 For Candidates
Use the profile wizard to build your candidate profile step by step. You can fill in each section manually or upload your CV to have the wizard parse it and pre-fill your information automatically.
Complete all sections of your profile for the best results. Make sure to add your skills, interests, work permits, education, and work experience. The more detail you provide, the better our matching algorithm can connect you with relevant opportunities.
Our AI analyzes your profile against job requirements posted by employers. It considers your skills, experience, location, work permits, and interests to generate a match score for each opportunity. Higher scores mean a stronger fit.
Yes, AlexJobs.ai is currently invite-only for candidates. You can get an invite code from a platform member with invite access. Once you have a code, use it during sign-up to create your account.
Yes! The profile wizard can parse your CV and pre-fill fields like your work experience, education, skills, and contact information. You can then review and edit the extracted data before saving your profile.
Yes, your data is encrypted and stored securely. Your personal information is only shared with employers who are matched with you through the platform. We take your privacy seriously and never sell your data to third parties.
🏢 For Employers
There are several ways to post a job: upload a job description document, paste a link to an existing job listing, or use our chat assistant to describe the role and have it create the posting for you.
Our AI considers multiple factors including skills, experience level, location preferences, work permits, language abilities, and stated interests. It compares these against your job requirements to find the best-fitting candidates.
Match scores indicate how well a candidate fits your job requirements. Excellent (85+) means a near-perfect fit across most criteria. Strong (70–84) indicates a very good match with minor gaps. Moderate (50–69) means the candidate meets core requirements but may lack some preferred qualifications.
Yes, you can specify work permit requirements and minimum GPA when posting a job. The matching algorithm will factor these into the candidate scores, prioritizing candidates who meet your specific criteria.
The platform is currently free to use during our beta period. There is no charge for posting jobs or accessing candidate matches at this time.
🎯 About Matching
Match scores are calculated using a weighted combination of several factors: skill overlap between the candidate and job requirements, location compatibility, years of experience relative to the role, work permit eligibility, and overall availability.
Skill overlap is the percentage of required skills listed in a job posting that match the skills on a candidate’s profile. A higher skill overlap percentage contributes to a stronger overall match score.
Complete every section of your profile, add detailed and specific skills, specify your interests and career goals, and keep your work permit information up to date. The more complete your profile, the more accurate your match scores will be.
The matching algorithm uses skills, work experience, education history, location preferences, languages spoken, work permit status, GPA, and stated interests. Both candidate profiles and job postings are analyzed to find the best fits.
🔒 Account & Security
You can sign in using social login with your Google, Instagram, or LinkedIn account. Simply click the corresponding button on the login page to authenticate with your preferred provider.
Accounts are role-specific, so you cannot switch between candidate and employer roles on the same account. If you need to change your account type, please contact our support team for assistance.
To delete your account and all associated data, please contact our support team at hello@alexjobs.ai. We will process your request and confirm once your account has been removed.
You can email us at hello@alexjobs.ai for any questions or issues. You can also use the feedback form available within the platform to send us your thoughts or report problems.
Still have questions? Reach out to us at hello@alexjobs.ai
