About this role

We are hiring a Customer Service Support professional to join a premier B2B consulting company focused on payment expansion, marketing strategies, accounting solutions, and technical support services. The role is office-based in Beirut with a 2/2 day schedule.

Responsibilities

• Provide first-line customer support in Arabic
• Respond quickly and accurately to customer issues
• Minimize errors and ensure process efficiency
• Communicate professionally with customers and team members
• Follow company policies for attendance and break times

Required qualifications

• Responsible, detail-oriented, and well-organized
• Calm under pressure with strong problem-solving skills
• Friendly, polite, and customer-focused attitude
• Quick learner with strong teamwork and communication skills
• Clear and well-structured verbal and written communication skills
• Strong organizational skills and multitasking ability
• Good computer skills; no specific programs required

Preferred qualifications

• English and French – a plus